Last updated: June 26, 2026
1. Data Controller
Company: Italcibo SL
Address: Avenida Varadero 14, Playa de Mogán, Las Palmas 35138, Spain
Email: my@magicgrancanariaexp.com
2. Personal data we collect
a) Contact form
We collect personal data voluntarily provided by the user:
- Name
- Email address
- Message
b) Web analytics
This website uses Google Analytics, which collects anonymized technical data such as:
- Anonymized IP address
- Browser and device information
- Pages visited and time spent on the website
3. Purpose of processing
Personal data is processed in order to:
- Respond to enquiries submitted via the contact form
- Analyze website usage and improve website performance
4. Legal basis
The legal basis for processing is:
- User consent when submitting the contact form
- User consent via the cookie banner for the use of Google Analytics
5. Third-Party Service Providers
To operate our website and services, we work with carefully selected third-party service providers. Depending on the services you use, these may include:
- Google Analytics (website analytics)
- Stripe (secure payment processing)
- Circle (community platform)
- Email marketing and newsletter providers
- Video conferencing platforms for webinars
These providers process personal data only as necessary to deliver their services and in accordance with their own privacy policies and applicable data protection laws.
6. Payment Processing
If you purchase a service, make a donation or become a supporter through our website, payments are securely processed by Stripe.
We do not store your payment card details. Stripe processes payment information directly and securely in accordance with its own Privacy Policy.
Depending on the transaction, Stripe may process your name, email address, billing information and payment details in order to complete the transaction and comply with legal obligations.
7. Data retention
- Contact form data is retained only as long as necessary to respond to the enquiry.
- Analytics data is retained according to Google Analytics settings.
8. Your rights
You have the right to access, rectify, erase, restrict, object to processing, and request data portability by contacting my@magicgrancanariaexp.com
You also have the right to lodge a complaint with the Spanish Data Protection Authority (AEPD).
9. Cookies
This website uses analytical cookies.
Detailed information is available in the Cookie Policy, where you may manage your consent at any time.
10. Photos, Videos & Event Media
During activities organised or facilitated by My Experience, including workshops, webinars, community gatherings, Living Labs, collaborative projects and events, photos, videos and audio recordings may be taken for documentation, communication and promotional purposes.
By participating in these activities, participants acknowledge that they may appear in media published on My Experience websites, social media channels, newsletters, community platforms and promotional materials.
If a participant prefers not to appear in photos or videos, they may inform the organisers at any time and reasonable efforts will be made to respect their preference.
All media will be used respectfully and in alignment with the values of My Experience.
11. Community Participation & Respectful Behaviour
My Experience facilitates webinars, workshops, community gatherings, Living Labs, collaborative projects and online communities.
When participating in these activities, participants are expected to engage respectfully with other participants, organisers and local communities, both during in-person events and within digital communication spaces such as community platforms, messaging groups and online discussions.
We reserve the right to remove participants from community spaces if their behaviour is inconsistent with creating a respectful, safe and collaborative environment.